I developed a mapping tool that allows field users to locate facilities such as gas and electric lines in California. Initially intended to help inspectors log their work, the project evolved based on user feedback.

Pivoting to User Needs: Creating an MVP

After presenting wireframes and proposed functionalities to our users, we learned they preferred a simple map baselayer with their work assets displayed. This feedback prompted us to pivot our focus and create an MVP that addressed their immediate needs.

Conducting a Successful Pilot Rollout

We rolled out the first version with a pilot group of 25 users, meeting regularly to answer questions and better understand their use cases. This collaborative approach helped refine the tool based on real-world feedback.

Key User Insights and Feature Requests

During our discussions, two primary requests emerged:

1. Editing Inaccuracies: Users wanted to know how they could correct inaccuracies on the map.

2. Safety Intelligence Sharing: There was a demand for a feature that allowed users to share and view safety intel about specific locations.

Building Momentum: From Pilot to Expansion

Following the pilot, word about the app spread organically, leading to a list of 250 referrals for the next rollout of Maps+, demonstrating strong interest and demand in the field.